Your dedicated AI Agent, available 24/7 for expertise and support, connected to your own knowledge base.
Merlin is enriched by your sessions, uploaded documents, dedicated website scans and AI-Reports, keeping your knowledge always up to date.
He allows you to retrieve past interventions by simply questioning him, and makes your expertise accessible 24/7 — always organized and reusable.
Before starting your intervention, ask Merlin if anyone has already done it. He might
find a colleague’s report with the answers you need!
By default, Merlin relies only on the XpertEye knowledge base to answer your questions.
If you want it to provide responses directly connected to your business activities (internal procedures, technical documents, etc.), it can be integrated with your enterprise tools such as OneDrive, SharePoint, or other document systems.
👉 To enable this integration and benefit from more personalized assistance, please contact your AMA project manager or sales representative.