A brand-new user experience
A redesigned interface for enhanced efficiency
- Modern and intuitive navigation
- Quick access to essential features
- Clear structure: Sessions, Contacts, AI Agent
In Sessions :
- Access full history of your
- interventions — review, reopen, export, or
- link them to an AI-Report.
What’s in my AI report ?
- Find all your session insights in one place: history, media, transcripts, summaries, and actions.
- Timeline: full session history
- Call Info: participants, duration, connection, time stamp
- Captures & exchanges: photos, videos, documents, auto-linked to context
- Transcript & Summary: automatic transcription + AI-generated summary, translation.
- Action Points / Topics / Chapters: key information clearly summarized for intuitve research
- Customize your AI-Report to your individual needs (e.g. with dedicated companyspecific
acronyms) and translate your reports into various languages with one
click. All information is then stored in Merlin’s knowledge base, making it
reusable anytime for future sessions and insights.